Currently employed with a leading healthcare administration services provider, I have extensive experience in the healthcare and clinical research industry as well as quality assurance. In my present role as Clinical Compliance Coordinator, I enjoy the responsibility of helping to perform audits, address billing edits, and manage the quality system for patient account medical coding and billing. During my tenure at a multi-site CRO specializing in the field of clinical testing for cosmetics, personal care products, prescription, and OTC drugs, I began as an entry level Clinical Research Coordinator and was promoted to Quality Assurance / Reports Manager within 3 years where I was responsible for creating and reviewing clinical study reports and case report forms, development and execution of training programs, and overseeing the corporate Quality Management System. I also obtained my CCRC from Association of Clinical Research Professionals in 2009 after 2 years of being a coordinator.
I believe that my strong background in clinical research and process management, combined with my extensive experience in planning, executing, monitoring, and closing a variety of projects, makes me ideally suited to this role. My approach to quality management is based on personality and skills assessments. I understand how people typically behave in certain environments and what are common triggers for undesired workplace issues. I focus on creating healthier working relationships in order to meet deadlines and actively facilitate the delivery of clinical research data by working across several departments.
I have a Bachelor of Science in Biochemistry as well as a Master’s in Health Administration. I have effectively implemented procedures in my previous role for project scheduling, issue tracking, and resource management. I am also experienced in audit planning, scheduling, and execution.